No Refunds & Returns
We strongly believe you will be thrilled with the products you purchase from Phone Plug Ltd . However, we understand sometimes you are not 100% satisfied with your purchase. Exchanges on brand new and used phones can only be done within 7 days of purchase. All products must be in the original packaging with original store receipt. 15% restocking fee will apply with the exchange.
All new iPhone come with 1 year manufacturer warranty
Slightly used phones come with 60 days store warranty
Warranty only applies for following conditions:
Covers software issues
If there is a technical issue product will be replaced
Does not cover physical/water damage
You can always contact us for any exchange question at firstname.lastname@example.org
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.